Event Policies
These policies apply to public events such as Sunday Sketch Club and the Monthly Ladies Art Group.
Refunds & Cancellations Policy
I understand that life happens! If you can no longer attend an event, please get in touch as soon as possible.
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Refunds are available if you provide 3 or more business days' notice before the event.
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If you cancel with 2 business days' notice, you’ll receive a class credit to use towards a future event.
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No refunds or credits will be given for cancellations made with less than 2 business days’ notice, or for no-shows.
If, for any reason, I need to cancel or reschedule an event, you will be offered a full refund or the option to transfer your booking to another date or class.
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Thank you for your understanding and support – planning these events takes time and care, and your courtesy helps keep them running smoothly for everyone.
Course Policies
These policies apply to multi-week courses such as Oil Painting for Beginners and Portrait Painting for Beginners.
Refunds & Cancellations Policy
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​If you attend the first class and decide the course isn’t for you, you can request a 75% refund, not including any materials or kits (like an oil painting kit) that have been provided.
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After the first week, refunds are no longer available unless there are exceptional circumstances. Any refunds after this time will be at the studio’s discretion.
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The cost of any art materials, supplies or kits that have been handed out can’t be refunded — they’re yours to keep!
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If you can’t make one or more of the classes during the term, that’s totally okay — but unfortunately I can’t offer partial refunds or makeup classes, as places are limited and courses are designed to be taken as a block.
Private Class Policies
As of 1 September 2025
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Pay as You Go (One Off Classes)​​
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Private lessons are tailored just for you — so if something comes up and you can’t make it, please let me know as soon as possible.
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Rescheduling: If you provide at least 48 hours’ notice, I’m happy to reschedule your session at no cost.
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Late cancellations: If you cancel with less than 48 hours’ notice, a 50% cancellation fee will apply. This helps cover preparation time and the missed opportunity to offer the spot to someone else.
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Same-day cancellations or no-shows: The full class fee will apply.​
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Illness/emergencies: I understand that unexpected things happen. At my discretion, I offer one goodwill late reschedule per student each term if you’re unwell or have a genuine emergency.
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If I cancel: In the rare event I need to cancel, you’ll be offered either a full refund or the option to reschedule at a time that suits you.
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Thanks for your understanding — this policy helps me keep the studio running smoothly while offering flexible, personalised learning.
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Term Classes​
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When you enrol in a term of classes, your place is reserved for the full term. If you’re unable to attend one of your scheduled sessions:
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Rescheduling: With at least 48 hours’ notice, I’ll do my best to find a make-up session — but this depends on available spaces and can’t be guaranteed.
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Late cancellations (less than 48 hours): Unfortunately, I’m not able to offer a refund, credit, or reschedule for that class, as your place has already been prepared for.
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Same-day cancellations or no-shows: The session is forfeited.
Please note that make-up classes are not guaranteed and depend on available time slots and studio capacity — but I’ll always do my best to accommodate where possible. Thanks so much for your understanding and support — it helps keep classes running smoothly for everyone!